Frequently Asked Questions

Everything you need to know about shopping the Denton Main Street Association online store.

How long will it take to receive my order?

Standard shipping typically takes 3-5 business days within the continental United States. You will receive a tracking number via email as soon as your order is dispatched.

What is your return policy?

We accept returns on most items within 30 days of purchase, provided they are in original condition with tags attached. Please note that certain local artisan goods may be final sale.

Can I pick up my order in person at Denton Main Street?

Yes! We offer a local pickup option at checkout. Once your order is ready, you will receive an email notification with the pickup location and hours.

Are the products sold online the same as those in local Denton shops?

Our online store features a curated selection of merchandise that represents our local businesses and the Denton community. Availability may vary between the website and physical storefronts.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options like PayPal, Apple Pay, and Google Pay.

Do you offer international shipping?

Currently, we only ship within the United States. We hope to expand our shipping capabilities to international Denton fans in the future.