Returns & Exchanges

The Denton Main Street Association is committed to your satisfaction and offers returns on most items within 30 days of purchase to ensure you love your local finds. Items must be in their original condition and accompanied by a receipt or proof of purchase.

1

Initiate Your Request

Contact our support team or visit our downtown office with your order number to begin the return authorization process.

2

Prepare Your Package

Securely pack the items in their original packaging, ensuring all tags are attached and the product is unused.

3

Submit for Inspection

Drop off your return at our designated collection point or mail it back using the provided shipping label.

4

Receive Your Refund

Once our team verifies the item's condition, we will process your refund to the original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing